| Stakeholders | Relationship Description | Communication Channels | Frequency | Key Issues of Concern | Communication Results |
|---|---|---|---|---|---|
| Shareholders | Shareholders participate in decision-making through shareholding. The company operates in accordance with the law and discloses information to protect rights and promote mutual development. | 1. Shareholders' Meeting 2. Investors' Conference 3. Annual Report 4. Financial Report 5. Company Website |
1. Annually 2. Quarterly 3. Irregularly |
Business performance, financial transparency, and public disclosure of information. | ● Held 1 Shareholders' Meeting ● Held 1 Investors' Conference |
| Employees | Employees are the core human resources for the company's operation and development. The health of labor-management relations directly affects the stability of operations. | 1. Internal Announcements 2. Labor-Management Meetings 3. Occupational Safety Meetings |
1. Quarterly 2. Irregularly |
Company policies, labor-management relations, and work environment. | ● 4 Labor-Management Meetings ● 4 Occupational Safety Meetings ● Annual Health Examinations |
| Customers | Customers are the source of revenue and seekers of product quality. Their satisfaction directly impacts company performance and brand trust. | 1. Business Visits 2. Customer Complaint Handling 3. Questionnaires |
1. Monthly 2. As needed |
Quality stability, on-time delivery, and after-sales service. | ● Customer Satisfaction: 91.7% |
| Suppliers | Suppliers are key partners in production and delivery. Stable relationships affect supply chain risks and sustainability management. | 1. Purchase Orders 2. Emails 3. Telephone 4. Procurement Contracts |
1. Monthly 2. Cooperation projects |
Quality stability, on-time delivery, and product warranty. | ● Supplier On-time Delivery Status ● Subcontractor Evaluation |
| Government Agencies | The company must legally comply with government laws and regulations, including environmental protection, labor laws, corporate governance, tax reporting, occupational safety and health, etc. | 1. Official Correspondence 2. Competent Authority Announcements 3. Tax Reporting System 4. Competent Authority Seminars 5. Phone and Email |
Handled according to laws or competent authority requirements | Regulatory compliance reporting, tax, waste, wastewater discharge, labor, and safety. | ● Release of Material Information ● Legal Reporting of Environmental, Safety and Health Data ● No Regulatory Violations or Fines |
| Community | The company's operating locations are situated in local communities. Daily operations may involve noise, traffic, and waste disposal. Community residents highly value the company's environmental friendliness and social responsibility. | Company Contact Window (Phone, Email) | Irregularly as needed | Impact of plant safety and environment (waste disposal, noise). | ● Zero major community complaint cases in fiscal year 2024 |
